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Accessibility is an ongoing effort for us. We regularly review our website and services to ensure they remain inclusive and compliant with evolving standards and technologies.

We welcome your feedback on our accessibility efforts.
If you experience any difficulty accessing our website or salon services, please let us know so we can address the issue promptly.

You can contact us via:
Email: kye@twinflamehair.com.au
Phone: 0490 143 231

Accessibility Statement

At Twin Flame Hair Studio, we are committed to making our salon and website accessible to all people, including those with disabilities. We strive to ensure that everyone can access our services, information, and online content with ease and dignity.

Our Commitment

This statement was last updated on 11.Nov.2025
We at Twin Flame Hair Studio are working to make our site accessible to people with disabilities.

We are dedicated to providing an inclusive experience for all clients — in person at our Melbourne salon and online through our website and store.
Our goal is to comply with applicable accessibility laws and best practices, including:

  • The Disability Discrimination Act 1992 (Cth)

  • The Australian Human Rights Commission’s Advisory Notes on Access to Premises and Web Accessibility

  • The Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

Website Accessibility

We have taken steps to make our website user-friendly and accessible by:

  • Using clear and consistent navigation

  • Providing alternative text for images

  • Ensuring sufficient colour contrast for text and background

  • Supporting keyboard navigation

  • Structuring pages and headings for screen readers

  • Testing our website for accessibility improvements

We are continually working to improve the accessibility of our online experience and welcome feedback to help us enhance usability for everyone.

Physical Accessibility at Our Salon

Our salon in Melbourne is designed to be welcoming and accessible to all clients.
We offer:

  • Step-free entry

  • Accessible wash basin or treatment areas

  • Assistance from staff upon request

If you have specific accessibility needs, please contact us prior to your visit so we can make any necessary arrangements to ensure your comfort and convenience.

Feedback and Contact Information

Accessibility is an ongoing effort for us. We regularly review our website and services to ensure they remain inclusive and compliant with evolving standards and technologies.

We welcome your feedback on our accessibility efforts.
If you experience any difficulty accessing our website or salon services, please let us know so we can address the issue promptly.

You can contact us via:
Email: kye@twinflamehair.com.au
Phone: 0490 143 231

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